FAQ - AIRBUS PANELS

HARDWARE AND SOFTWARE

How to connect my Sim Gauges Airbus device to computer?

Connecting SimGauges is very simple, all available devices are PLUG & PLAY. 

  1. Run your computer.
  2. Plug dedicated +9V power adapter into a surge protector strip (connected to electrical socket)
  3. Connect your device using a dedicated USB cable to
    your computer.
  4. Check if your computer detected the device.

And that's everything from the hardware side, check the next tab to find out how to settle the connection between devices and MSFS or X-Plane.

How to set up Sim Gauges devices to use with Microsoft Flight Simulator?

  1. Download application from this LINK (if you cannot download the file, please try a different browser like Mozilla or Opera).
  2. Unpack it into any folder on your disk.
  3. Install it by running the SimGaugesAirbusMSFSapp.msi file.                 
  4. Run the "Sim Gauges Airbus MSFS connector.exe" as an administrator.
  5. Run Microsoft Flight Simulator.               
  6. Start flight with Fenix A320 or FBW A320 aircraft.             
  7. Click on Sim Gauges application button - "Connect.              
  8. If everything goes well you will be able now to have some fun with your new Sim Gauges device.
  9. Blue sky  

How to set up Sim Gauges devices to use with X-Plane?

  1. Download application from this LINK (if you cannot download the file, please try a different browser like Mozilla or
    Opera).                 
  2. Unpack it into any folder on your disk.                 
  3. Install it by running the Setup1.msi
    file.                 
  4. Run the "Sim Gauges - Airbus - X-Plane.exe" as an administrator.              
  5. Run X-Plane.                
  6. At first run of X-Plane, our app will install the additional plugin (XPPython3), which is crucial to your device working as it should. Installation will be skipped if you already have this plugin installed.             
  7. Click on Sim Gauges application button - "One click connect".
  8. If everything goes well you will be able now to have some fun with your new Sim Gauges device.

How to set up Sim Gauges devices to use with MobiFlight?

  1.  On the back of the panel (see point
    1.2 on the below schematic), find the small access hole to the internal REBOOT button.                
  2. Unplug both the USB cable and the
    external power supply from the panel.              
  3. Insert the supplied pin tool into the
    access hole and press the REBOOT button (you should feel a soft click).
  4. While still holding the button, reconnect the USB cable. Release the pin only once USB power is applied.                 
  5. Connect the power supply to your OVH Panel.              
  6. Open MobiFlight and allow it to
    discover your device.               
  7. Download our pre-configured
    MobiFlight file from the FAQ page and import it. This will auto-map all
    electronic components and switches. Now you can swap out any events to match your preferred assignments.

How to reverse from using Sim Gauges device with MobiFlight to Sim Gauges dedicated app?

  1. On the back of the panel (see point
    1.2 on the schematic), find the small access hole to the internal REBOOT
    button.                 
  2. Unplug both the USB cable and the external power supply from the panel.              
  3. Insert the supplied pin tool into the access hole and press the REBOOT button (you should feel a soft click). While still holding the button, reconnect the USB cable. Release the pin only once USB power is applied. Your panel will mount as a USB drive named RPI-RP2.              
  4. Download from this page the native firmware. (third blue button) .
  5. Copy the downloaded .uf2 file into RPI-RP2 drive. The RPI-RP2 drive will automatically close once the copy completes.            
  6. Connect the power supply to your OVH Panel.                
  7. Launch our MSFS or X-Plane connector app.
  8. If everything goes well you will be able now to have some fun with your new Sim Gauges simulator device.

How to update product firmware?

  1. To update your device firmware, launch the appropriate connector application (either the MSFS connector or the X-Plane connector)
  2. In the MSFS connector, you’ll find an “Update Firmware” button in the top menu; in the X-Plane connector, it’s located in the left panel.
  3. Clicking this button will automatically update the firmware on your device.
  4. Once the update completes, restart the connector application and click “Connect” to resume operation.

How to update the connector app?

  1. Uninstall the current SIM GAUGES connector app.
  2. Download the newest one from this page.
  3. Install it by running the SimGaugesAirbusMSFSapp.msi file.      

SIM GAUGES software

MobiFlight configuration files

TROUBLESHOOTING

... I have a connection issue.

General troubleshooting procedure:

  1. Delete logs file from C:\Users\username\Documents\SimGauges.
  2. Disconnect all your SIM GAUGES devices from the computer (unplug the USB cables from the computer).
  3. Open Device Manager on the computer, and open COM PORT section.
  4. Connect each Sim Gauges device one by one using the USB cables we provided. For test purposes, do not use any USB hubs, and check if new entries appear under the COM PORT section.
  5. Try a different USB port if any device is not detected when connected. (Some ports on desktop computers are older or of lower quality and may not detect all devices.)
  6. Start MSFS/X-Plane.
  7. After MSFS/X-Plane fully loads and you select a supported aircraft, click "Connect" in your application.
  8. Wait for a moment (about 60 seconds) and check if everything works.
  9. If the above steps do not help, please send the log file from the folder C:\Users\username\Documents\SimGauges with the description of the issue to support@simgauges.com

... other issue.

Did you check our instructions located above in the "HARDWARE AND SOFTWARE" tab? You can find there an algorithm on how to manage to connect your Sim Gauges devices to a PC and how to connect those to MSFS or X-Plane. If that wasn't enough or you have any other issue, please do not hesitate to contact us. Our support will be happy to help you.

support@simgauges.com